Introducing Reserved Membership: Private Medical Transportation in Charlotte NC
If you use medical transportation regularly in Charlotte, you already know the costs add up fast.
Base fees, after hours surcharges, weekend fees — a few rides a month can easily reach $300 or more. That is why we created the Reserved Membership at The Doctor Ride.
See if membership is right for you
What Is the Reserved Membership?
The Reserved Membership is a monthly subscription for patients and families who use non-emergency medical transportation on a recurring basis in Charlotte NC and surrounding areas.
Members receive:
50% off base fees on every ride
No after hours surcharge (saves $35 per ride)
No weekend surcharge (saves $45 per ride)
Reserved scheduling priority
Private rides — no shared vehicles, no detours
Dedicated transportation team for a consistent experience
Membership is $99 per month with no contracts. Cancel anytime.
Who Is It For?
The Reserved Membership is designed for patients and caregivers who schedule rides regularly, including:
Patients needing transportation three or more times per week in Charlotte NC
Elderly patients or seniors who rely on regular doctor visit transportation
Families managing transportation for a loved one with mobility challenges
Patients who frequently need wheelchair transportation in Charlotte NC
If you are booking two or more rides per month, membership typically pays for itself.
How Much Do Members Save?
Here is what the math looks like on a typical month:
Ambulatory rides — 4 rides per month
Without membership: 4 x $95 = $380
With membership: $99 + 4 x $47.50 = $289
Monthly savings: $91
Wheelchair rides — 4 rides per month
Without membership: 4 x $125 = $500
With membership: $99 + 4 x $62.50 = $349
Monthly savings: $151
12 rides per month (3x per week)
Without membership: 12 x $95 = $1,140
With membership: $99 + 12 x $47.50 = $669
Monthly savings: $471
Mileage is billed separately on all rides. These examples reflect base fees only.
Reserved Membership and the Wait and Return Service
One of the most valuable benefits for members is how it applies to our Wait and Return service.
Wait and Return transportation is ideal for:
Surgery transportation in Charlotte NC requiring sedation
Procedures where the patient cannot drive themselves home
Appointments where family members are unavailable
Long appointments where a driver needs to stay on-site
With the Reserved Membership, after hours and weekend surcharges are waived on Wait and Return rides as well. For patients who frequently need surgery transportation or procedure transportation in Charlotte, this can represent significant savings on top of an already essential service.
Limited Availability — Member Caps Per Vehicle
We limit the number of Reserved Members assigned to each vehicle in our fleet.
This is intentional. It protects scheduling priority for members and ensures we can deliver a consistent, reliable experience on every ride. Once a vehicle reaches capacity, that vehicle is closed to new members.
If you are considering membership, we recommend checking availability sooner rather than later.
Service Area
The Reserved Membership is available for pickups within our standard service zone. Eligible pickup zip codes include:
28031 — Cornelius
28036 — Davidson
28078 — Huntersville
28134 — Pineville
28202 — Uptown Charlotte
28203 — South End / Dilworth
28204 — Myers Park
28205 — Plaza Midwood
28206 — North Charlotte
28207 — Myers Park / Eastover
28208 — West Charlotte
28209 — SouthPark / Sedgefield
28210 — South Charlotte
28211 — Cotswold
28212 — Eastland
28213 — University City
28214 — Steele Creek
28215 — Eastland / Mint Hill
28216 — Derita
28217 — Arrowood / South Blvd
28223 — UNC Charlotte area
28226 — SouthPark / Carmel
28269 — University City North
28273 — Steele Creek / Berewick
28278 — SW Charlotte
If your zip code is not listed, standard private pay rates apply and membership is not available for that pickup location.
Not sure if your address qualifies? Our ride estimate tool will confirm your zone automatically when you enter your pickup address.
How to Get Started
We do not sign everyone up automatically. We ask a few short questions first to make sure membership is actually the right fit for your situation.
Take the 2-minute quiz to see if Reserved Membership makes sense for you. No commitment. No pressure.
If you have questions or want to talk it through, call us at 704-992-7433.
Frequently Asked Questions
Is there a contract? No. The Reserved Membership is month to month. Cancel anytime.
Does membership cover mileage? Mileage is billed separately on all rides. The membership discount applies to base fees only.
Can I use membership for wheelchair transportation? Yes. The Reserved Membership covers both ambulatory and wheelchair transportation in Charlotte NC.
What if I need a ride outside regular business hours? After hours rides are available for members with no after hours surcharge.
What if I need transportation on a weekend? Weekend rides are available for members with no weekend surcharge. Holiday fees still apply to all riders.
Private Medical Transportation in Charlotte NC
The Doctor Ride provides private pay non-emergency medical transportation throughout Charlotte and surrounding areas. We are not a rideshare service. Every ride is private — no shared vehicles, no unexpected stops, no strangers in the car.
Whether you need recurring ambulatory transportation, wheelchair transportation, dialysis transportation, chemotherapy transportation, or surgery transportation in Charlotte NC, the Reserved Membership is built to make consistent care more affordable.
