April 2, 2025

Privacy Policy

The Doctor Ride (“we” or “us”) considers the privacy and protection of our clients' data—both corporate and personal—to be of the utmost importance, and we take robust measures across our business to protect the security and integrity of all such information.

However, the law requires us to take particular steps in relation to the processing and protection of personal data. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which we will collect, use and process personal data. Please read this Privacy Policy carefully to ensure you understand how we handle your personal data; please also check this page from time to time as the Policy may be updated.

Information We May Collect From You

We may collect and process the following information about you:

• Information you provide by filling in forms on our website (www.thedoctorride.com), or information given in hard copy form or by other means including your name, date of birth, address, interests, marketing preferences, credit information (if appropriate), and any other personal data relevant to the services we provide.

• Correspondence or other contact you may have with us.

• Details of transactions carried out through our website or any communications (telephone, email, or otherwise) related to those transactions.

• Details of your visits to our website, including but not limited to traffic data, web logs, or other communications data and the resources you access.

This information may be used for processing transactions, internal data analysis, or to customize the content we provide on www.thedoctorride.com

Specific Information We May Collect via www.thedoctorride.com

Cookies

Cookies are simple text files stored on your device that help websites remember your preferences. We may place cookies in the following categories:

• Strictly Necessary – These enable core functionality of the site.

• Performance – These cookies collect anonymous information about how users interact with our website.

• Functionality – These remember preferences and enhance user experience.

• Targeting/Advertising (for users outside the EU) – These cookies may be used by third parties to deliver relevant ads and content.

We only work with trusted partners. These third parties have their own privacy policies, which may differ from ours.

IP Address

We may collect information about your device, including IP address, browser type, and operating system. This helps us with system administration, diagnosing technical issues, and analyzing usage patterns.

How Is This Personal Information Used?

Doc Ride LLC may collect, store, and use your personal data globally for the following purposes:

• Providing requested services and information, such as transportation and scheduling.

• Fulfilling contractual obligations.

• Notifying you about changes to our products or services.

• Enhancing the user experience on our website.

• Sending updates about new offerings (if you have not opted out).

We may contact you by phone, email, text/SMS, or other means unless you opt out.

Sharing Information

We will not share your personal data outside of The Doctor Ride except as permitted by law or as described in this policy.

Third Parties May Include:

• Agents or Contractors – To fulfill services, under strict confidentiality agreements.

• Regulatory Authorities – For anti-money laundering, fraud prevention, or legal compliance.

• Credit Agencies – For verification during transactions.

• Legal Authorities – When required by law, court order, or to protect our legal rights.

International Transfers

As a service provider, we may transfer or process your personal data outside of your home country. By using our services, you consent to such international processing, which will always align with this Privacy Policy.

Contacting You

We may contact you by various means for service updates or marketing purposes. You can unsubscribe from marketing at any time using the link in our emails or by emailing us at support@thedoctorride.com

Your Rights

You have the right to:

• Request a copy of the data we hold about you.

• Ensure your information is accurate and up to date.

• Object to our processing of your personal data for marketing purposes.

To exercise these rights, contact support@thedoctorride.com

Security

We take appropriate steps to safeguard your personal data, including firewalls, access controls, antivirus software, encryption, and employee training. However, no internet-based transmission is completely secure. We will notify you of any known breaches of your data as required by law.

Third-Party Websites

Our website may contain links to third-party websites not operated by Doc Ride LLC. We are not responsible for the privacy practices of these websites.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by applicable law or contractual agreements.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and are effective immediately. We may also notify you directly via email or our website if significant changes occur.

Contact

If you have any questions about this Privacy Policy or the use of your personal data, please contact us at: support@thedoctorride.com