Medical Transportation Services in Charlotte, NC
We deliver professional, punctual transportation to and from medical and wellness appointments. Whether you're a patient, caregiver, or facility coordinator, we've got you covered.
Ambulatory Transportation (NEMT)
For individuals who are able to walk or require minimal assistance.
- Doctor's appointments
- Outpatient procedures
- Lab visits
- Mental health counseling
- Physical therapy
- Wellness checkups
Wheelchair-Accessible Transportation (NEMT)
Comfortable vehicles equipped with wheelchair lifts and secure wheelchair stations.
- ADA-compliant vans
- Driver-assisted entry/exit
- Secure wheelchair restraint systems
- Ideal for both short and long-distance travel
Wait & Return Services
Round-trip transportation with a companion waiting on-site.
- Ensures a timely ride home
- Reduces wait times and stress
- Popular for outpatient surgeries, therapy, or same-day procedures
Facility Partnerships
Customized transportation contracts for:
- Assisted living facilities
- Skilled nursing homes
- Rehabilitation centers
- Hospitals & clinics
Reserved Membership
A standing spot for clients who ride with us regularly for therapy, recurring treatments, and more. Limited availability with member caps per vehicle.
- Reserved scheduling priority
- Private rides. No shared vehicles
- Consistent, familiar drivers
- Simplified billing for ongoing rides
Easy Booking Options
We make scheduling a ride simple. Choose whatever works best for you, and our friendly support team is here 7 days a week.
Schedule a Ride- Call Us Directly 704-992-7433
- Book Online Request a ride estimate right here on our website
- Facility Portals Streamlined scheduling for recurring facility clients
- Support 7 Days a Week Reach out anytime. A friendly team is ready when you need us
Specialized Transportation
We also provide transportation tailored to specific medical needs and procedures across the Charlotte area.
The Doctor Ride
Booking, deposit cancellation policy
- Cancellation for any reason Deposit forfeited, no additional fee
- No-show (driver dispatched, client unreachable) Deposit forfeited + $50 fee
- Medical provider cancels (with written proof) Full deposit refund, no fee
Wait and return appointments commit a driver and vehicle for three to six hours or more. We are unable to assist other clients during this window, and these rides are typically booked weeks in advance.
- Cancellation for any reason Deposit forfeited, no additional fee
- No-show (driver dispatched, client unreachable) Deposit forfeited + $50 fee
- Medical provider cancels (with written proof) Full deposit refund, no fee
- Cancellation for any reason Deposit forfeited, no additional fee
- No-show (driver dispatched, client unreachable) Deposit forfeited + $50 fee
- Medical provider cancels (with written proof) Full deposit refund, no fee
- You reschedule and we can accommodate the new date Deposit transfers to new booking
- You reschedule but we are fully booked on your new date Full deposit refund, no fee
- Provider reschedules (with written proof) Deposit transfers, or full refund if unavailable
- A non-refundable deposit is collected at booking to secure your ride.
- If you cancel for any reason, your deposit is forfeited. No additional cancellation fee is charged.
- A no-show fee is only charged when a driver has been dispatched and you are unreachable or not present.
- The remaining balance for your ride is charged after completion.
- If your medical provider cancels and you provide written proof, your deposit is fully refunded and no fees apply.
- Please contact us as early as possible if you need to cancel or reschedule.