Charlotte Medical Transportation Services
Private Non-Emergency Rides – The Doctor Ride
When it comes to managing health, access is everything. Whether you’re heading to a routine appointment or recovering from surgery, reliable medical transportation in Charlotte, NC plays a critical role in ensuring your care is uninterrupted. At The Doctor Ride, we understand how important it is to get from point A to point B safely, on time, and with personalized assistance.
We specialize in private-pay non-emergency medical transportation (NEMT) throughout the Charlotte area, offering dependable ambulatory and wheelchair services for those who need extra support.
If you're searching for medical transportation Charlotte, here's what you need to know about our services, who they’re for, and how we make every ride as smooth and stress-free as possible.
What Counts as Medical Transportation?
Medical transportation refers to non-emergency rides provided to individuals who require assistance getting to and from healthcare facilities. This is especially important for people who:
Have just undergone surgery
Use a wheelchair or mobility aid
Are elderly and need assistance walking
Don’t drive or lack access to reliable transportation
Require door-to-door service for comfort or safety
This type of transport is common for:
Hospital or clinic visits
Dental and oral surgeries
Physical or occupational therapy
Dialysis and chemotherapy
Mental health or counseling appointments
Outpatient surgical center procedures
Types of Medical Transportation We Provide
At The Doctor Ride, we tailor our Charlotte medical transportation services to match your needs. Here’s what we offer:
Ambulatory Medical Transport
For patients who walk with or without assistance but need help getting in and out of the vehicle, our drivers provide courteous, professional door-to-door service.
Wheelchair Transportation
Our vans are ADA-compliant, equipped with ramps, wheelchair tie-downs, and extra space for comfort. Whether you're using a manual or powered chair, we ensure a safe, accessible experience every time.
Pre- and Post-Surgical Rides
Heading to a procedure at Charlotte Surgery Center, Ballantyne Plastic Surgery, or Oral Surgery Associates? We specialize in pre-op and post-op medical transportation—ideal for patients under anesthesia or sedation.
Wait-and-Return Service
Many riders don’t want to call multiple rides for the same trip. That’s why we offer wait-and-return medical transportation—we stay on-site for your appointment and return you safely home without delay.
Areas We Serve in Charlotte and Beyond
We provide medical transportation throughout Charlotte, NC and the surrounding metro area, including:
Uptown Charlotte
South End
Myers Park
East Charlotte
Mint Hill
Matthews
Concord
Pineville
Huntersville
Gastonia
Indian Trail
Fort Mill & Rock Hill, SC
Lake Norman area
Ballantyne
And more within 30–40 miles of Charlotte
Not sure if you’re in our service area? Just give us a call—we often accommodate outlying areas by request.
Who We Help
Our Charlotte NEMT services support a wide range of clients:
Seniors in independent or assisted living communities
Adults with disabilities
Individuals recovering from outpatient surgeries
Family caregivers arranging rides for loved ones
Private-pay clients seeking reliable transport
Healthcare providers and case managers referring patients
Medical facilities looking for recurring ride solutions
If you’re looking for a trustworthy partner to handle medical transport with professionalism and care, we’re ready to help.
What Sets The Doctor Ride Apart?
In a crowded market of rideshare apps and national brokers, The Doctor Ride brings local reliability and premium service to Charlotte’s medical transportation landscape.
Here's what makes us different:
New, ADA-compliant vehicles
CPR-certified, professional drivers
Live vehicle tracking
On-time pickups and flexible scheduling
Experience with local clinics and surgery centers
Easy booking via phone or online
Private contracts available for facilities
We're a Charlotte-based company committed to doing things the right way—with compassion, transparency, and respect.
Why Medical Transportation Is So Important in Charlotte
Charlotte is home to some of the best hospitals and outpatient centers in the Southeast. But with the region’s rapid growth, traffic congestion, and aging population, many people are struggling to get to their appointments on time—or at all.
That’s why private-pay medical transportation in Charlotte is on the rise. When you can’t rely on family, rideshare drivers, or your own vehicle, having a specialized medical transport provider ensures you:
Arrive safely and stress-free
Avoid missed appointments
Don’t have to depend on unreliable public options
Get assistance from trained professionals
Experience a higher level of care and communication
Whether you need a one-time ride after a procedure or weekly transportation to therapy, The Doctor Ride is here to support your journey.
How to Book a Ride
We recommend booking at least 24 hours in advance, but we often accommodate same-day requests when possible.
