Non Emergency Medical Transportation in Charlotte NC
The Doctor Ride provides reliable, private non emergency medical transportation throughout Charlotte NC and all surrounding areas. Our service is designed for individuals who need safe, professional transportation to medical appointments, specialty clinics, hospital visits, physical therapy, outpatient procedures, recurring treatments, and any non emergency healthcare trip. We offer both ambulatory and wheelchair accessible transportation with trained drivers who deliver consistent, high quality care for every client.
We specialize in private pay NEMT transportation that is dependable, comfortable, and tailored to your needs. Whether you need one trip, recurring transportation, or wait and return service for procedures involving sedation, our team provides a smooth, supportive experience from start to finish.
What Is Non Emergency Medical Transportation
Non emergency medical transportation, commonly called NEMT, is professional medical transport for clients who need assistance traveling to and from healthcare appointments. NEMT is used by seniors, adults with mobility limitations, individuals recovering from surgery, people who cannot drive due to health conditions or medications, and anyone who needs reliable transportation to a medical visit.
NEMT is not an ambulance. It is transportation designed for individuals who do not require emergency medical attention but do need professional support, safety, and comfort while traveling.
The Doctor Ride provides private NEMT transportation for wheelchair passengers, ambulatory passengers, and individuals who require safe assistance into medical facilities and back into their homes.
Who Uses NEMT Transportation in Charlotte
Our non emergency medical transportation service is ideal for:
Seniors traveling to routine medical appointments
Adults who cannot drive due to injury or disability
Patients recovering from surgery
Individuals who use walkers, canes, or mobility aids
Wheelchair users who need secure, comfortable transport
Clients with chronic medical conditions
Individuals receiving dialysis treatments
Patients attending physical therapy or rehab appointments
Individuals attending recurring specialist visits
Adults who feel uncomfortable using rideshare for medical care
Anyone needing safe, dependable transportation to a medical appointment can use our NEMT services.
Book Non Emergency Medical Transportation Today
If you need safe, private, and reliable NEMT transportation in Charlotte NC, The Doctor Ride is ready to help. Contact us to schedule your ride for medical appointments, procedures, recurring treatments, or post discharge support.
Ambulatory and Wheelchair Accessible NEMT Transportation
The Doctor Ride provides both ambulatory and wheelchair transportation, allowing us to support clients with different mobility needs.
Ambulatory NEMT
For clients who can walk with or without assistance. We provide:
Door to door help
Stability assistance
Guidance into and out of appointment facilities
Comfortable private vehicles
Wheelchair Accessible NEMT
For clients who use wheelchairs. We provide:
ADA compliant wheelchair entry
Secure tie downs
Assistance throughout loading and unloading
Safe and comfortable ride in a high roof Ford Transit van
We ensure every client receives the highest level of safety and respect.
Frequently Asked Questions About NEMT Transportation in Charlotte NC
What is non emergency medical transportation
Non emergency medical transportation, or NEMT, is professional transportation for individuals who need help getting to and from medical appointments but do not require emergency medical care. NEMT is used for routine doctor visits, outpatient procedures, specialist appointments, therapy sessions, dialysis, surgical follow ups, and hospital discharge transportation.
Who uses NEMT transportation
NEMT is commonly used by seniors, adults with mobility limitations, wheelchair users, individuals recovering from surgery, people who cannot drive due to medical conditions or medications, and anyone who needs safe, reliable transportation to a medical appointment in the Charlotte area.
Do you provide wheelchair transportation
Yes. We offer full wheelchair accessible transportation with secure tie downs, a lift system, and safe loading and unloading. Our vans are modern, comfortable, and designed for medical transportation.
Do you provide ambulatory transportation
Yes. Ambulatory transportation is for clients who can walk with or without assistance. We help with balance, mobility, and safe entry into medical buildings.
Do you offer private pay NEMT transportation
Yes. The Doctor Ride specializes in private pay NEMT services. Private pay offers more reliability, consistent drivers, high quality vehicles, and a better overall experience.
What types of appointments do you provide transportation for
We provide transportation for primary care visits, specialist appointments, dialysis treatments, physical therapy, radiation and oncology appointments, lab work, imaging appointments, dental surgery, oral surgery, colonoscopy, endoscopy, eye surgery, cataract surgery, dermatology procedures, pain management injections, orthopedics, podiatry, neurology, and any non emergency medical appointment.
Do you stay with me during the appointment
If your appointment requires someone to stay on site, we offer full wait and return service. Your driver waits at the facility for the entire duration of your appointment and brings you home as soon as you are cleared.
Do you offer transportation for appointments involving sedation or anesthesia
Yes. We provide transportation for colonoscopies, endoscopies, cataract surgery, sedation dentistry, outpatient surgery, MRI with sedation, CT scans with sedation, and any procedure that requires a responsible adult to remain on site.
Can I schedule recurring transportation
Yes. We offer recurring transportation for dialysis, chemotherapy, radiation therapy, physical therapy, occupational therapy, wound care, cardiac rehab, weekly specialist appointments, and long term treatment plans. We can reserve a consistent time slot for you.
Do you provide hospital discharge transportation
Yes. We provide safe, reliable transportation home after hospital visits, short stays, outpatient procedures, emergency room discharge (non emergency), and post operative recovery appointments.
How far in advance do I need to schedule
We recommend booking as early as possible, especially for morning appointments, sedation procedures, and recurring transportation needs. Same day service may be available depending on schedule.
Can you help me into the building or my home
Yes. We offer full door to door assistance. Our drivers help clients safely into medical facilities and back to their homes after the appointment. We also assist with walkers, canes, mobility aids, and wheelchairs.
Are your drivers trained for medical transportation
Yes. Drivers are trained in mobility assistance, wheelchair securement, safe loading and unloading, and are certified in first aid and CPR. They focus on providing a comfortable and supportive experience.
Do you provide transportation outside of Charlotte
Yes. We serve Charlotte and all surrounding areas including Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Davidson, Concord, Kannapolis, Harrisburg, Belmont, Mount Holly, Gastonia, Indian Trail, Stallings, Monroe, Waxhaw, Weddington, Fort Mill, Tega Cay, and Rock Hill.
What types of vehicles do you use
We use modern Ford Transit vans equipped for ambulatory and wheelchair transportation. They are clean, spacious, and comfortable for medical travel.
Is NEMT the same as an ambulance
No. NEMT is for non emergency medical appointments. Ambulances are for emergencies and advanced medical needs. NEMT provides safe transportation for clients who do not require medical attention during the trip.
How do I schedule NEMT transportation
You can call us, submit a booking request on our website, or email us. We will confirm the appointment details, arrival time, and any mobility needs to ensure a smooth trip.
Learn More About Us
If you would like to learn more about who we are, our mission, and how The Doctor Ride began, visit our About Us page. You can meet our team, learn how our service started, and see why so many clients trust us for safe and reliable medical transportation.